Domostaff United Kingdom

Domostaff the multi conglomerate domestic staff recruiting in the world

Expertise and experience: Domostaff has been one of the most experienced domestic staffing agencies in the world since 1983. We have extensive knowledge of the sector and understand the specific needs and expectations of high-end clients. Only those who are part of the users of domestic staff and staff can truly understand the needs of their clients by offering them what they expect.
Massimiliano Ercolini dei Bracci Cambini, founder and sixty-year-old owner of Domostaff, has always provided his residences with domestic staff, from five to twelve people operating in staff, from the maid to the butler, from the valet to the private chef to the personal driver.
Extensive Network: We have an extensive network of up to 4500 highly qualified candidates, including housekeepers, butlers, private chefs, drivers, nannies and more. This ensures that we find the right person for your family quickly and efficiently. Domostaff has 14 agencies worldwide.
Personalized Service: Domostaff provides a tailored service, taking the time to understand your unique needs and preferences. We offer a personalized match to ensure the candidate not only matches the job description, but also complements your family’s culture and lifestyle.
Thorough screening process: We conduct rigorous background checks, reference checks and interviews to ensure that only the most reliable and competent candidates are presented to you. This gives you peace of mind regarding the safety and reliability of your domestic staff.
Global Reach: With offices and representatives in multiple countries, Domostaff can assist with international placements, relocations, regulations and laws on domestic staffing. This is especially beneficial for clients with multiple residences or those who travel frequently. Our Customer Service agents are all law graduates.
Continuous Support: Domostaff Customer Service responds to the customer in less than three seconds, it is the most efficient customer service possible. Our service does not end once the placement is made. Domostaff provides continuous support to ensure satisfaction of both the employer and the employee. We offer mediation and assistance in case of problems.
Discretion and Confidentiality: We value the privacy and confidentiality of our clients. We are all matters with the utmost discretion, ensuring that your personal information and family details are protected. We are working with high-end clients. Among them, well-known people from high fashion, big industry, aristocracy, royal families, every day for almost 50 years.
Specialized Training: We can provide specialized training for domestic staff to meet specific requirements or standards, ensuring that staff are well-prepared to handle their duties satisfactorily.

Leverage Domostaff's experience, network and commitment to excellence to ensure you hire the most experienced housekeeping staff to meet your needs.

Economic Observatory UK
A. forecast: economic demands on the rise
B. trend: wages in Southern Italy comparable to those in the North, Tuscany and Umbria lower markets
C. most requested nationality:
1. Filipino and Indian in general

Average wages for live-in resident domestic staff
basic domestic worker, economic category 3000 euros per month
basic housekeeper, specialized category 3500-5500 euros per month
nanny for children, basic category 4500-5000 euros per month
specialized nanny, from 5000 to 7000 euros per month
domestic couple for management of medium-sized home, basic category from 4000 euros per month
domestic couple for management of luxury residence, specialized category from 5500 to 7000 euros per month
private chef, according to specialization, from 4000 to 10000 euros per month
tutor for children up to middle school, from 3000 euros per month
tutor for students of upper middle school from 7000 monthl
companion for single lady, from 3000 to 5000 euros monthly
private driver, from 3500 euros monthly
private nurse from 5000 euros monthly

Search for candidates

Who we are addressing and what we offer:

For over 40 years we have been addressing high profile families who wish to have domestic staff consistent with their residences and who can be truly useful to them, in line with their high lifestyle.

We offer everything from the housekeeper to the butler, from the qualified nanny to the private chef, from the tutor to the private driver.

URGENT SERVICE

immediate service guarantee.
The customer who has an urgent need can use our urgent service.
Do you need a quality domestic couple immediately? We will provide. In a few hours you will have the desired couple.
This service requires a supplement to the ordinary rate.
Does it work? according to our customers who have used it, yes, with very high satisfaction.

How does our service work:
Let's analyze
1. The references of the staff
2. The real estate market of luxury rentals
3. The letter of offer of service that our sales office sends to the customer

1. THE REFERENCES OF THE STAFF

Let's address a topic that is decidedly little known in the market of domestic staff for families, namely the references of previous employers. How do they actually work?
Generally the domestic worker leaves his job to make a leap in economic quantity, or to earn a greater sum than he earned before. This is statistically the most common real reason for the termination of a subordinate employment relationship in the domestic market between the employer and the domestic worker.
You will therefore understand that in most cases there will not be a letter of reference issued by the previous employer who will have felt abandoned by his domestic worker for a mere economic reason, often masked with rather banal and repetitive excuses by the domestic worker who wants to change jobs.
One of the many excuses used is a sudden need to return to one's country for an urgent family problem, in reality one moves a few hundred meters, to another house.
Therefore, as we have observed, in a case like this, the letter of reference from the previous employer was not issued. This does not mean that the domestic worker does not deserve a reference but that he does not have one.
In the few cases where the relationship between employer and employee has not been broken off in a bad way but rather with the goodwill of both parties, there will be a signed and signed reference letter. Be careful, this letter does not provide in almost all cases the possibility that the aforementioned letter, with names, telephone numbers and so on, be distributed to anyone, but only to those who really need to verify this reference. In fact, given the continuous search for work typical of the domestic worker, this reference would be contacted constantly and several times a year to confirm what was stated in this letter by anyone who was considering hiring the domestic worker. This would be decidedly unacceptable and contrary to any form of privacy. Having said this, it must be considered that a real reference works when you know the person offering the reference in order to be able to take it into serious consideration. Our agency, on the market since 1983, knows most of the large Italian families and therefore knows perfectly well when the reference can be considered or not.
The issue of privacy in the reference letter is so important and delicate that only the domestic worker can provide the letter to the potential employer, as he is entitled to do so. Agencies that deliver such letters with the data of previous employers and their telephone numbers or emails are not attentive to the provisions of the law on privacy and are not entitled in any way to do so, since they are not authorized by the referee with a specific written and entitled letter.

2. QUALITY DOMESTIC STAFF

We have truly qualified staff, you may not like them or they may be too expensive, but they are the best on the market.
We offer Filipino as well as Sri Lankan or Portuguese domestic workers, with the necessary skills.
We offer housekeepers, professional housekeepers, butlers, housekeepers and private individuals of excellent level.

3. THE COMMERCIAL OFFER PROVIDED TO THE CUSTOMER

Dear Madam,

Domostaff is pleased to offer its services in complete transparency.
Below is our service offer.

SERVICE OFFER

Position offered by the client
1. Introduction :
The client needs a professional domestic figure:
- ............
2. the duties are those described on our website under "....."
3. The client offers as remuneration for candidates for the position offered:
- euro ....... as minimum monthly fee
4. The client offers the domestic contractual work formula:
- room and board
the accommodation consists of a bedroom with bathroom at the client's residence.
5. The client's family is made up of
- two adults and a 4 year old child, a small dog, example
6. The client has his/her own residence:
- Milan, Cordusio area, example
- 300 m2 apartment, example
- there are two other hourly domestic workers who take care of the cleaning. example.
7. Following the above :
The Domostaff agency requires a service activation fee:
- euro ...... + 22% VAT to be paid into the Domostaff current account.
8. Following payment of the activation fee, the customer will be contacted by Domostaff Customer Service, which will take care of proposing candidates in order to satisfy the customer's needs until they are satisfied - see contract.
9. The customer will conduct interviews and tests for up to 8 consecutive days in order to decide which candidate to approve - see service contract.
Approval takes place via written communication via chat or email.
10. Upon approval of the candidate figure from those proposed by Domostaff, the customer is required to pay the service balance commission:
- euro ...... + VAT
11. Miscellaneous.

Candidate presentation procedure
1. Domostaff will present candidates to the customer until they are satisfied. See service contract.
2. Domostaff Customer Service will propose candidates to the customer, based on the characteristics indicated by the customer for the requested service. When the customer is interested in getting in touch with a candidate, Domostaff will provide all the contact details. The client will contact the candidates and will carry out tests lasting a maximum of eight consecutive days. The client may also just meet the candidate and proceed to confirm the same as approved for a subsequent hiring, at his choice.
See service contract.
3. Once the candidate has been approved, the client is required to pay the Domostaff fees, indicated in the service offer sent by electronic mail, economic conditions always variable depending on the service performed.
4. If the client, following the activity of the candidate approved and/or hired and therefore in force at his home, declares his intention to replace him, Domostaff will provide for the replacement without further costs, within the following 90 days.
See service contract.

Extract from the contractual service conditions
- published on the home page web www.domostaff.com

The party, trading name Domostaff
Massimiliano Ercolini LP registered in Scotland, UK Company House SL033264.
Massimiliano Ercolini registered in Livorno, Via della Prugnoliccia 12, business name usually used for customers resident in Italy.
Service Activation Fee
The Client will pay a one-off, non-refundable activation fee (the "Registration Fee") to Domostaff. The activation fee is always due upon signing or accepting the service agreement. No additional charges are required until the Client approves or hires a Candidate.
Candidate Introductions
Domostaff will introduce potential Candidates ("Candidates") for hire by the Client.
Introduction Time Limits
If the Client does not choose to hire any of the initial Candidates introduced to the Client by Domostaff, Domostaff will arrange additional introductions until the Client's needs are met in accordance with current market possibilities.
The test
Following an assignment by the client, Domostaff will present selected service personnel based on the parameters indicated by the client. The client can carry out tests of the proposed personnel for a maximum of 8 days. The client, if the candidate is of interest to him and there are no time conditions, can decide not to carry out tests and to confirm - approve or even directly hire the candidate.
Service settlement commission
If a Client chooses to approve a candidate, after having met him or even hire a Candidate, the Client undertakes to immediately confirm this in writing and forward the payment of the service settlement commission to Domostaff. Service settlement commissions may vary, those are appropriate to the service provided. The service settlement commission is always indicated in the offer that the client has received from Domostaff.
Replacement guarantee
Domostaff provides a 90 calendar day guarantee in relation to a Candidate placed under this agreement.

Check offers

our customer contract

The party, trading name Domostaff
Massimiliano Ercolini LP registered in Scotland, UK Company House SL033264.
Massimiliano Ercolini registered in Livorno, Via della Prugnoliccia 12.
Service Activation Fee
The Client will pay a one-off, non-refundable activation fee to Domostaff. The activation fee is always due upon signing or accepting the service agreement. No additional charges are required until the Client approves or hires a Candidate.
Candidate Introduction
Domostaff will introduce potential Candidates (“Candidates”) for employment by the Client. The Client understands and acknowledges that Domostaff is an introduction service only and the decision whether to hire a particular Candidate is solely at the absolute discretion of the Client. The Client further acknowledges and agrees that if the Client hires a Candidate, the employment relationship will be directly and exclusively between the Client and the Candidate, and that Domostaff is not a party to any agreement between the Client and the Candidate. Client acknowledges that Domostaff has no control over the wages, hours or conditions of employment of Candidates. The work schedule, compensation, method, manner and means of employment and all other terms and conditions of employment shall be determined by Client and Candidate. Client further understands and acknowledges that Client is responsible for all wages, benefits, taxes, withholdings, employer-related worker's compensation insurance and all other obligations and requirements under applicable law .
Time Limits for Introduction
If Client does not choose to hire any of the initial Candidates introduced to Client by Domostaff, Domostaff will arrange for additional introductions to meet Client's needs as permitted by the
current market. Domostaff is obligated to introduce Candidates who meet Client's requirements in the quotation. Domostaff's obligation to introduce additional Candidates expires six months after receipt of an accepted service contract. Domostaff will have no further obligations towards the Client under this Introduction Agreement after the expiry of this six-month period if the Client has not shown any interest in all the candidates proposed in the six months.
The test
Following an assignment by the Client, Domostaff will present selected service personnel based on the parameters indicated by the Client.
The Client may carry out tests of the proposed personnel for a maximum of 8 days.
The client, if the candidate is of interest to him and there are no time conditions, can decide not to carry out tests and to confirm - approve or even directly hire the candidate.
Following the test, whether this has been carried out or not, the client is required to inform Domostaff of the outcome of the same:
1. if the test of a maximum duration of 8 days has ended with a positive outcome, or in any case the candidate is to his liking, he approves the proposed candidate and Domostaff will be entitled to the service balance
2. if the test of a maximum duration of 8 days has had a negative outcome, therefore the client dismisses the proposed personnel, Domostaff will proceed to present additional candidates
3. if the client, following a test of a maximum duration of 8 days, retains in service the personnel proposed by Domostaff, the test will always be considered as having been successful and the personnel approved, consequently Domostaff will be entitled to the balance.
4. if the client approves the candidate, even without having carried out a test, Domostaff will
always be entitled to the balance.
5. if the client approves the candidate, but decides to hire him at a later date, this is still considered approved and therefore Domostaff is fully entitled to the service balance.
Service balance commission
If a Client chooses to approve a candidate, after having met him or even hired a Candidate, the Client undertakes to
confirm this immediately in writing and forward the payment of the service balance commission to Domostaff. Service balance commissions may vary, those are appropriate to the service provided. The service balance commission is always indicated in the offer that the client has received from Domostaff.
The service balance is always due when a client has approved a candidate, whether he intends to proceed with his hiring or not, or whether he has hired him with deferred contractual effects.
Replacement guarantee
Domostaff provides a 90 calendar day guarantee in relation to a Candidate placed under this Agreement if: i) the Original Candidate is hired for a full-time position requiring twenty or more hours of work per week, and ii) the Replacement Candidate position is a full-time position requiring twenty or more hours of work per week. No replacement guarantee is offered when the Original Candidate is hired for a position offering less than twenty hours of work per week. In the event that the Original Candidate employed by Client must be replaced during the first night calendar days of employment with Client, regardless of the reason for the replacement, Domostaff will, until the expiration of the Replacement Period, submit additional Candidates to Client to replace the Original Candidate hired by Client. There will be no obligation to submit additional Candidates at the expiration of the Replacement Period. The Replacement Period expires 3 months after the hire date of the Original Candidate’s Start Date. Domostaff will honor its Replacement Guarantee only if it receives a signed Start Date Placement Agreement and full payment of the Placement Fee. The request for a Replacement Candidate must be made in writing to Domostaff and received by Domostaff within the 90-day Guarantee Period. In the event of a replacement request, Domostaff may agree, in its sole discretion, to honor a timely replacement request that allows the original Candidate to remain employed while a replacement Candidate is sought. If the original Candidate remains employed, Client agrees to respond to any proposed Replacement Candidate submissions no later than seven (7) calendar days after Domostaff forwards the Replacement Candidate information to Client. Failure to respond within seven (7) calendar days will void the Replacement Guarantee. Domostaff may, in its sole discretion, elect to terminate its obligation to find a replacement Candidate by: (i) notifying Client via email of its intent to terminate; and (ii) refunding Client any placement fees for the Candidate/Employee for whom a replacement Candidate is requested. The Replacement Guarantee will be void if Client (1) fails to pay all fees and charges to Domostaff in a timely manner; or (2) has materially changed the job duties or job description of the Candidates/Employees, or (3) has engaged in acts of harassment, abuse or moral turpitude; or (4) has failed to comply with any laws, regulations or rules relating to employment if the Candidate.
Candidate Verification
Domostaff will provide Client with Introduction of Candidate Profiles. If Client chooses to hire a Candidate, subject to satisfactory completion of background checks, Client will promptly confirm this in writing by forwarding to Domostaff an executed copy of the Start Date Agreement. At that time, subject to applicable law, Domostaff may agree, in its sole discretion, only when applicable law in the country permits in specific cases, to the completion of the following tests:
National criminal records search, possible only in certain cases and with authorized delegation
National sexual and violent crime search, possible only in specific certifiable cases
Drug screening tests, only with the consent of the candidate
Motor vehicle registration report for validity only, if driver's license is held.
Domostaff will charge Client for the costs of these tests.
If the results of any of these tests are positive and Client chooses not to hire the Candidate, Domostaff will introduce additional Candidates. It shall be the Client's sole responsibility to review these results and determine whether or not to employ a particular Candidate based on these results. Domostaff uses third-party vendors to perform all background checks and makes no representations or warranties regarding their testing reports or results.
Disclaimer and Indemnity
Client understands and acknowledges that Domostaff is not responsible for the actions, omissions, negligence, abuse or other conduct of a Candidate/Employee. Accordingly, Client, on behalf of himself, himself and on behalf of his children or minors or others for whom services are requested, and all other persons or entities with whom Candidate/Employee may interact, agrees to indemnify. Domostaff hereby indemnifies against any claim or cause of action, of whatever nature, that may be asserted based on the actions, omissions, negligence, wrongdoing, tort or other conduct of a Candidate/Employee. In addition, Client agrees to release and hold harmless Domostaff and its principals, employees, agents, representatives, officers and directors (the "Released Parties") from any action or cause of action arising out of or relating to the submission of a Candidate or the hiring of a Candidate, including but not limited to, any damages or injuries sustained as a result of Client's retaining the services of a Candidate prior to receiving the screening results. Domostaff assumes no responsibility for compliance with state laws regarding, but not limited to, employment, immigration, residency, insurance, tax or other legal requirements relating to a Candidate, all of which are the sole responsibility of Client and for which Client agrees to indemnify the Released Parties against any costs (including attorneys' fees), fines and penalties incurred as a result of Client's retaining the services of the Candidate.
Hiring of Candidate and Failure to Pay Balance
In the event that Client approves or otherwise hires a Candidate without payment of the Placement Fee, or refers any Candidate to any person or entity, and has failed to pay the invoice, Client will be in breach of this Service Agreement. In the event of such breach by Client, Domostaff will have the right to collect any amounts owed and otherwise enforce all of its rights against Client as set forth herein and as required by law. Domostaff will have no further obligations to Client under this Introductory Agreement in the event of Client’s breach. Client further acknowledges and agrees that if Client employs a Candidate referred to Client by Domostaff within one year of the original submission date, Client will be responsible for payment of the balance. Client further acknowledges and agrees that all files and information relating to Candidates referred by Domostaff are the sole property of Domostaff and will be held by Client in strict confidence. Client will not disclose to any third party the names, addresses or telephone numbers of any Candidates introduced to Client, or other information about Candidates provided by Domostaff, for any purpose other than in connection with Client’s hiring of the Candidate.
Costs, Legal Fees and Interest
Domostaff’s invoice must be paid in full within 7 days.
In the event Client fails to pay the balance in full within the required 7 days or Client otherwise breaches any other provision of this Introduction Agreement, Client acknowledges and agrees that it will be responsible for paying Domostaff all fees, costs and expenses, including filing fees and legal fees, incurred by Domostaff in connection with the enforcement of its rights under this Introduction Agreement or in collecting any Placement Fees. Domostaff will charge interest on any fees or portions thereof not paid when due. Interest will be calculated by multiplying the unpaid balance by the periodic fee of 300 euros per month. The unpaid balance will bear interest until paid in full.
Acceptance of the Service Contract
Headquarters, Competent Jurisdiction
Client agrees to the terms of this Service Agreement by both signing it and paying the activation fee. Client agrees that any action brought to enforce either party's rights or obligations under this Placement Introduction Agreement shall be brought exclusively in the Courts of Edinburgh in the United Kingdom and Client irrevocably consents to the personal jurisdiction of this Court over its person to determine the respective parties' rights under this Agreement. Client further agrees that service of process shall be effective by certified mail addressed to Client at the location indicated above and further agrees to be governed by the laws of the United Kingdom without regard to choice of law principles. For clients resident in Italy and duly managed by Massimiliano Ercolini registered in Italy, the Court of Livorno shall have jurisdiction.

By subscribing or even just paying the activation fee, the Customer acknowledges and accepts the contractual clauses.
Read and signed

Get started

The largest multi conglomerate domestic staff recruiting

Domostaff , the leading company.

Butler, Governess, Nanny, Chef, Chauffeur . We do serve only the best customers with the best domestic staff worldwide.

Domostaff the multi conglomerate domestic staff recruiting in the world

Who we are addressing and what we offer:

Jobseekers section

Family section

About us